Signify LMS consists of the following modules:

• Training Event Management
• Online Assessment Builder
• Learning Curriculum and Pathways
• Learning Guides Repository
• Learner Record Management
• Reporting and Data Analysis

Training Event Management

The Training Event Management module will assist you in managing the complete training scheduling process; from publishing the course calendar to your learners, to updating the attendance register and sending out evaluation forms. The following diagram explains the primary actions involved in the training scheduling process:

1. Coordinator schedules the course

An event coordinator has many different options that can be specified when a course is scheduled. Following is a list of some of these options:


• Schedule detail: General information about the course is specified such as maximum number of attendees, course category (management training, soft skills, technical, etc), facilitator information, training provider, etc.
• Specify the venue: The administrator can load all the available training rooms on the system, as well as specify each room’s setup in terms of seating arrangement, technology (projector, number of computers), etc. When a training room is selected, the coordinator will be notified if the room is already booked for another course, or if the room’s capacity and/or technology is insufficient for your course’s requirements.
• Specify the date(s) and time: The day(s), and the time for each day, on which the course will be presented can be specified. If a learner is booked on the course, he will receive an email notification confirming the booking, as well as a calendar invite that is written to his electronic diary.
• Attach documents: If there is additional information regarding the course which needs to be available to the learners, such as prerequisites or a map to the venue, then it can be attached to the schedule. When a learner is booked on the course these documents can either be emailed together with the notifications, or it can be downloaded from the booking screen.
• Course cost: How the course cost is calculated per attendee can be specified such as venue cost, accommodation cost, travelling, etc. These costs are also written to the employee’s learning history for reporting purposes.
• Target Audience: If a course is specifically targeted at a certain group of employees, then those individuals can be specified as a Target Audience and only they will be able to book on the course.
• Notifications: Email and/or SMS notifications and reminders are sent to attendees, managers and coordinators at certain stages of the process. The administrator can specify the format and type of information that is displayed in these notifications.
• Tasks: A coordinator will be responsible to ensure that all the different elements of the training event are completed and confirmed on time. This includes the venue, catering, training material, accommodation, travel arrangements, etc. Some of these items are applicable to the course as a whole, while others might be applicable to individual attendees. In order to effectively manage and keep track of the progress of these items, a task can be created for each item with a due date (for example 5 days before the start of the course). The coordinator will then be automatically reminded of each item at the due date.



2. Coordinator publishes the course to learners

After the required information for the course is captured it can be published and will be available to the learners. If a Target Audience is specified, then only those individuals will have access to the course. If there is a pre-nominated course, where the identified attendees will not be required to follow the booking workflow process, then it can be kept offline and the coordinator can book the employees directly on their behalf.



3. Learners search for courses on the Events Calendar

Learners can be booked on a course in one of the following ways:


• The coordinator can book them directly onto the course schedule
• A manager can book his employees/learners on their behalf
• A learner can book himself, followed by a workflow process where the manager needs to approve the request


In the latter case, learners can search for available courses either on a calendar view, a categorized view or a course list view. On each of these the learner can specify search criteria to easily find the required course. Search criteria include the course description, date presented, training provider, etc. Once the required course is identified the learner can book himself by completing the booking request form. After submitting the request form, a notification is sent to the manager informing him about the request.



4. Manager approves (or declines) booking request

The manager has the option to accept or decline the request, with the necessary motivation. For managers that are frequently out of office, there is also the option of remotely approving these requests via a mobile device such as Blackberry phone.



5. Facilitator prints and updates Attendance Register

The facilitator or coordinator can print an attendance register with all the attendee information, as well as a placeholder for signatures for each day of the course. After the course is completed, the facilitator can update the online register by specifying who attended, cancelled or did not attend.


There is also an option to print a bar-coded attendance register. Instead of asking the attendees to sign for each day, their encoded employee numbers can be scanned by a barcode scanner in the classroom. The barcode scanner file is then uploaded directly into the system and the attendance statuses are automatically updated


6. Coordinator sends online course evaluations to learners

The coordinator can create a course evaluation questionnaire which is automatically sent to the attendees after the course. The attendees complete the questionnaire online and the results are immediately available in a feedback report.

Online Assessment Builder

• Single select: The learner can only select one option from the available answers
• Multiple select: The learner can select more than one option from the available answers
• Matching: The learner must match the questions in column A with the answers in column B
• Diagram: Insert a diagram image that will be displayed as part of the question.

• Time limit: Set a time limit that the learner has to complete the assessment. The remaining time is displayed on the screen while the learner is busy with the assessment.
• Maximum attempts: If the learner reaches the maximum number of attempts without successfully completing the assessment, he will not be allowed to attempt the assessment again. The administrator has the option of granting the learner more attempts.
• Lockout period (days): If the learner fails the assessment, he will not be allowed to attempt it again for the duration of the lockout period.
• Require invigilator: Before the learner starts with the assessment, an invigilator needs to specify his contact information.
• Log to Learner history: Specifies whether the assessment will generate a relevant entry in the learner’s training history.
• Allow redo if passed: Specifies whether the learner is allowed to reattempt the assessment even after it has been passed.
• Pass mark: Specifies the pass mark for the assessment.
• Randomize questions: The questions in the assessment will be displayed in a random order each time the assessment is viewed.
• Randomize answers: The answers for the questions will be displayed in a random order

Learning Curriculum and Pathways

The last item in this structure is a Learning Pathway, which consists of a series of steps (or training interventions) that the learner must complete in order to reach a pre-defined outcome. These steps can include:

• Download online training material (documents such as PDF, MS Word, MS Excel, etc.)
• Link existing reference material from the Learning Guides repository
• Access online assessments (such as Signify assessments or QuestionMark assessments)
• Make a booking to attend a classroom based course
• Access SCORM compliant e-learning content. Content can be deployed across multiple content servers in order to optimize bandwidth utilization.
• View online system simulations or videos
• Submit a Portfolio of Evidence
• Request Learner feedback
• Communicate general comments to the Learner
• Request the Learner to accept Terms & Conditions
• Links to expert discussion forums
• Reference external online material such as content on Wikipedia and YouTube.

• A customised heading and description
• Maximum number of attempts
• Allow redo if passed
• Score setting:
  • Keep highest
  • Keep first
  • Keep latest

Learning Guides

Your electronic training material can be deployed to the learners in an organized structure in the Learning Guides module. From here the learners can search and download these documents. The search facility includes a full text search on the content of the document. This module allows you to deploy any standard document format such as PDF, MS Word, MS Excel, text, etc. Versioning history is maintained when new versions of a document are updated. If a document is intended for specific individuals, a Target Audience can be specified which will only allow those learners access to view the document.

Learner Record Management

1. Manage Learner information such as name, surname, ID number, preferred name, demographic information, etc.
2. Synchronise learner information from external systems such as Oracle HR, SAP HR, Active Directory etc.
3. Learner self-registration. If this feature is enabled, learners are allowed to register themselves by completing a registration form and given access to the pre-determined sections of the system.
4. Learning history management. The learning history section allows users with the relevant access rights to view, print and manage the training and qualification history of learners.
5. Learner Training Roles. Create training roles that will assist you in to effectively track learner progress on pre-configured training roles.
6. Personal Development Plan (Also referred to as Individual Development Plan or Training Needs).
   • Allows the learner to manage his own training needs for a specific period
   • Allow managers or supervisors to maintain the PDP on behalf of the learner
   • Keep history and completion status of development plans

Reporting and data analysis

1. Signify LMS comes standard with various pre-configured reports such as (but not limited to):
   • Training detail report
   • Training summary report
   • Training role tracking report
   • Assessment transcript reports
   • SCORM transcript reports
   • South-African legislative reports such as SETA reports and Department of Labour reports
   • General module specific reports, such as:
     • List of Training Interventions, Providers, Venues, etc.
     • Venue capacity report
     • Audit trail reports
   • Management reporting such as:
     • Number and percentage of cancellations vs. bookings
     • Number and percentage of “No shows” vs. bookings
     • Charge-out reports
2. Learners can be granted access to specific reports or reporting folders